Resource Centre
Looking for additional resources? You’re in the right place. Explore our centralized resource centre, covering everything from practical how-tos, COVID-19 updates & safety protocols and digital guides.
The health and safety of our patrons is extremely important to us. We are continuously working with artists, instructors, partners, staff and volunteers and will communicate with patrons regarding the status of upcoming events and programs. As public health guidelines evolve, we will update our processes accordingly, and communicate them to you.
We are pleased to announce that the Centre is migrating Box Office services from Vendini to AudienceView Professional, a new patron-centric ticketing and customer relationship management system. AudienceView services 4500+ clients around the globe, and processes more than 65 million tickets annually. AudienceView will allow us to offer more robust ticketing, merchandise, subscription and donor opportunities to our patrons.
Aurora Cultural Centre
Virtual Classroom Tutorials
We are excited to offer fun and interactive virtual programs for children, youth and adults in a variety of mediums. Our virtual programs will be offered on both Zoom and Google Classroom. We encourage you to watch the Google Classroom tutorial video as it provides a guided tour of Google Classroom and it’s features.
If you are having any technical issues with Zoom or the Google Classroom platforms we encourage you to reference the troubleshooting guides found below.
Aurora Cultural Centre
Troubleshooting for Virtual Livestream & Pre-recorded Videos
The Aurora Cultural Centre offers a variety of livestream and pre-recorded video content you can enjoy from the comfort of your home. All you need is access to a reliable internet connection and something to watch it on; Tablet, Laptop, Desktop Computer, Smart T.V., iPhone or Android phone will do.
We try our best to ensure a seamless video transmission, however we understand issues can arise when trying to view virtual content. We have put together a quick troubleshooting guide for common issues such as audio/videos issues and access information. We encourage you to reference the troubleshooting document below to help you correct any issues that may arise.
If you are having issues beyond what is covered in the troubleshooting document, please email info@auroraculturalcentre.ca and a staff member will be happy to assist you.