Frequently Asked Questions (FAQ)2021-10-23T16:37:23-04:00

Frequently Asked Questions

Do you have questions? The answers may be here. Otherwise, please call the Centre at 905 713-1818 or email during business hours.

What is a Ways of Seeing Art Event?2020-07-13T08:08:21-04:00

Ways of Seeing Art Events are free gallery events offered to enhance the gallery experience. All are welcome to attend; dates and times are noted with each exhibition.

How / when I can visit the Galleries? Are they free?2020-07-13T08:08:21-04:00

The Centre is home to four gallery spaces; Red Gallery, Blue Gallery, Apple Suites Gallery and the Great Hall Gallery. Gallery visits are free to the public, and offered during public gallery hours.

The Galleries may also be open during special events and certain rentals; conditions apply.

How do I get to the Aurora Cultural Centre? And where do I park once I’m there?2020-07-13T08:08:19-04:00

Please find a map to the Centre here. There is free parking in the small lot on the east side of the building, as well as on the street. Please make note of any restricted on-street parking hours. Located in the heritage downtown core, the Centre is served by regional GO Transit and local York Region Transit.

Is the Aurora Cultural Centre accessible?2020-07-13T08:08:21-04:00

Yes, the Centre is accessible. There is one designated accessible parking space in the east parking lot. The Centre has an automatic door and elevator entry off this east parking lot, at the glass entryway. There are accessible washrooms are located on all floors of the building. Please inform our staff at time at any point during your visit should you have any questions or requirements so that we may ensure you have the best-possible experience.

How does registration work?2020-07-13T08:08:20-04:00

Registration for arts classes and camps opens each season on a designated day. Keep an eye on our social media, or sign up for our newsletter to get advance notice of when registration opens up. Once open, registration can take place online (coming late Spring 2019), over the phone at 905 713-1818, or in-person at the Centre during regular business hours.

Do I have to be within the posted age range to take a registered arts class?2020-07-13T08:08:20-04:00

Yes. The Centre works closely with our professional arts instructional staff to design a curriculum that is age-appropriate, whether for a child, a young person or an adult. Please understand that we must adhere to these age ranges. Proof of age is required for all children’s programs and summer camps.

What are the registration polices?2020-07-13T08:08:20-04:00

Please visit this link for our current registration policies.

How do I purchase tickets?2020-07-13T08:08:20-04:00

Tickets for Aurora Cultural Centre for 2019-2020 events can now be purchased online, over the phone Box Office at 905 713-1818, or in-person at the Box Office during regular business hours.

What do I do if I can’t attend an event where I have previously purchased a ticket?2020-07-13T08:08:20-04:00

All tickets are final sale. No refund or exchange is available, unless the performance is cancelled entirely without a replacement performance scheduled.

How does seating work?2020-07-13T08:08:20-04:00

Seating to ticketed events is by General Admission. Doors to the Brevik Hall performance space open 30 minutes prior to curtain time for adult shows, and 15 minutes prior to curtain time for family shows. Donors and sponsors are offered reserved seating; learn more here how you can become a donor.

What can I expect when I attend a ticketed event?2020-07-13T08:08:20-04:00

A licensed cash bar is available at many Brevik Hall Presents evening adult concert presentations. Most often located in the south end of the Great Hall, patrons are welcome to bring their bar purchases into Brevik Hall. Late comers will be seated by event staff during a suitable break in the performance. Patrons are requested to turn off mobile devices while attending ticketed events. Please, no filming of concert events unless otherwise indicated.

I have a young child / young children. Do I need tickets for them?2020-07-13T08:08:19-04:00

Tickets are required for all patrons attending a ticketed event, regardless of age. Special discounted Family 4-pack pricing is available for our Kaleidoscope Family and Meridian Magic Carpet series presentations.

This lovely heritage venue would be perfect for my event / meeting / gathering. May I rent space here?2020-07-13T08:08:19-04:00

The Aurora Cultural Centre offers a variety of spaces for groups of 15 up to 150. Contact with FACILITY RENTAL in the subject line, and we will respond promptly. Click here for more rental information.

Please note: The Centre is unable to accept bookings for weddings and wedding receptions. Thank you for your understanding.

A few more general details:

  • The Aurora Cultural Centre reserves the right to photograph and/or video activities and events for promotional purposes.
  • All programs, repertoire, artists, times and other information are subject to change without notice.
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