SUMMER ARTS CAMPS 2019 POLICIES & INFORMATION

Registration

Payment is required at time of registration to be eligible for program placement. We reserve the right to withdraw, cancel, postpone, or combine programs, limit registration, or change instructors. Submission of a Registration Form does not guarantee acceptance in the requested program. All NSF cheques will be charged $50.00 (HST included) and must be replaced by cash, credit, debit, or certified cheque for program placement. Post-dated cheques are not accepted.

Cancellations

If a camp week is cancelled you will be notified via telephone or e-mail. In the event that your chosen program is cancelled, you may transfer to another program in the same term (subject to space availability) or receive a full refund (no Administration Fee).

Refunds

All requests for refunds must be made in writing and emailed to info@auroraculturalcentre.ca Attn: Administration. Please allow for 2 to 3 weeks for refunds to be processed. All non-medical related refunds are subject to a $25.00 (HST included) Administration Fee. PTPG pick-up is non-refundable.

Non-Medical Related Refunds

See below for a schedule of refunds related to non-medical issues:

7 days or more prior to the start of camp session – Full refund, less $25.00 (HST included) Administration Fee
3 to 6 days prior to start of camp session – Prorated refund to include the cost of the first day of camp, less $25.00 (HST included) – Administration Fee
2 days or less prior to camp session – No refund will be provided

Refunds Due to Medical Reasons

Withdrawals for medical reasons can be processed at any time after a program has started. If we receive a request for a refund accompanied by a doctor’s note indicating that the participant can no longer attend the program due to medical reasons you will receive a refund. This refund will be prorated to include the cost of the classes as of the date the refund request and doctor’s note are received. There is no Administration Fee on refunds due to medical reasons.

Waiting Lists

Programs are filled on a first-come, first-served basis. Should your chosen program be filled, at your request your name and contact information will be added to a waiting list. Wait listed participants are contacted in sequential order. We must receive participant and payment information at the time of contact in order to be eligible for program placement.

Transfers

Participants may transfer their registration to another camp week session in the same term (subject to space availability) for a $25.00 (HST included) Administration Fee. Participants may not transfer their registration from one term to another. Participants may not transfer their registration to another participant.

Missed Classes

Non-attendance of a program does not constitute notice of withdrawal. You will not be provided a refund if you miss a class. Registrations fees are not prorated once the camp session has started or for any missed dates.

Safe Arrival & Departure

Please ensure that Arrival & Dismissal Forms are completed to include any and all individuals that may pick up/drop off your child to our programs. If your child is being picked up by someone else who is not listed on the Arrival & Dismissal Form, please notify the Centre in writing and email info@auroraculturalcentre.ca with the name and contact number of the individual.

Participant Behaviour

Disrespectful or aggressive behaviour toward staff, instructors or fellow participants is not tolerated in any program. Disrespectful or aggressive behaviour may lead to the removal of a participant from a program.

Income Tax Receipts

This Registration Form serves as the receipt. If you require additional copies of the Registration Form from a prior taxation year, please email info@auroraculturalcentre.ca. A $25.00 (HST included) Administration Fee applies.

Proof of Age

Due to the change in the Childcare and Early Years Act, all campers must turn four years old before they are permitted to attend any Aurora Cultural Centre program. For further information please go to www.ontario.ca. The camper must turn seven years old by August 31 of the current camp year before they are permitted to attend Mixed Media Mash-Up.

*Non-residents of Aurora are welcome to register*